Frequently Asked Questions
Everything you need to know about shopping at Ronny Kobo.
What is the return policy for Ronny Kobo items?
We accept returns on unworn, unwashed items with original tags attached within 21 days of the delivery date. Please note that items marked as Final Sale are not eligible for return or exchange.
How do I determine my size?
Our designs are known for their body-conscious fit. We provide a detailed size guide on each product page. If you are between sizes, we generally recommend sizing up for the best silhouette.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
When will my order ship?
Standard orders are processed within 1-3 business days. Once your order has been dispatched, you will receive a confirmation email with a tracking number to monitor your delivery.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Therefore, we are unable to modify or cancel an order once it has been confirmed. Please review your cart carefully before completing your purchase.
Are duties and taxes included in international orders?
For most international destinations, duties and taxes are calculated and collected at checkout to ensure a seamless delivery process without additional fees upon arrival.